Terms and conditions


T & C
The "User" of the site big9.co.in in visiting the site or using any other service agrees to be bound by the following terms and conditions. The Users acceptance to the Terms & Conditions given below is reaffirmed each time the user visits /uses the services of the site. The "Site" reserves the right, at its sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. The "User" shall re-visit the `Terms of Use' link from time to time to stay abreast of any changes that "Site" may introduce.

Eligibility

The User needs to be of 18 years or above to be using the services of the 'site'. In case any user below 18 years registers to the 'site', his or her registration would stand as void. "User" represents and warrants that he/she has the right, authority, and hereby accepts that he or she is of legal age to accept and abide by the terms and conditions of use of the 'site'.And that while using the site, The "User" shall not impersonate any person or entity,or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.
Use of Our Facility

BIG9 provides Services of Operators (India) commercial use. The user in using this facility agrees to the following Terms  

1. The User is solely responsible for entering the correct information ( phone number, recharge value, Operator code.) 

2. BIG9 is not responsible for faulty connection on the side of the user while using the Payment Option 
In case the user has paid and not received the recharge amount or Money Transfer amount or any other service amount from BIG9, the user will have to submit complete transaction details along with contact details to customer support at BIG9. The matter will be resolved after cross checking with the concerned service provider vendor, banks or etc after which refund, if any, will be made to the users account. This process may take 7 days or longer depending on the response from the vendor.BIG9 will not be liable for late action in such a case.
  
3. BIG9 will not refund any money once a Recharge or payment has been Successful from the operator’s end.  

4.Reverse or swap not available for any Mobile Prepaid,Postpaid or DTH Operators.  

5.Minimum Wallet Balance of Rs.10 has to be maintained in the Users Wallet(All Level).  

6. BIG9 does not charges any activation fees from any of its users.  

7. Margins or Surcharges changes are subject to operators change hence BIG9 holds no liability in this. 
Standard of User Conduct

The User needs to be of 18 years or above to be using the services of the 'site'. In case any user below 18 years registers to the 'site', his or her registration would stand as void. "User" represents and warrants that he/she has the right, authority, and hereby accepts that he or she is of legal age to accept and abide by the terms and conditions of use of the 'site'.And that while using the site, The "User" shall not impersonate any person or entity,or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.
Eligibility

The "User" agrees that all contents (information, data, text, and/or other materials) hosted/viewed in the "Site" are the sole responsibility of the "User" from whom such content originated.  
"The "Site" does not guarantee the accuracy, integrity and quality of such contents. The "User" must also understand that it is possible for him/her to receive contents that are offensive, objectionable or indecent. The "Site" will not be liable for any error or any negative effect/result of such content whatsoever.  
The "User" represent, warrant and agree that no materials of any kind submitted through "User" account or otherwise posted or shared by "User" through the Service will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libelous, defamatory or otherwise unlawful material.  
The "User" further agrees that he/she shall not use the Service or the Site in any unlawful manner or in any other manner that could damage, disable, overburden, impair or disrupt the service, servers, system, site or networks connected to the service.  
The "User" expressly and impliedly agrees not to use the services or the "Site" to:  
- Upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, torturous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful or racially or ethnically or otherwise objectionable;  
- Upload, post, email, transmit or otherwise make available any content that is or likely to cause/affect/violate the rights of any party with respect to religious sentiments, secular credentials, communal harmony, peace, integrity of a nation, or that would otherwise create liability or violate any local, state, national or international law;  
- Impersonate any person or entity;  
- Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content listed on the site or services;  
- Upload, post, email, transmit or otherwise make available any content that the "User" does not have a right to make available under any law or under contractual relationship (such as inside information, proprietary and confidential information, learned or disclosed as part of non-disclosure agreements);  
- Upload, post, transmit, share, store or otherwise make available content that would constitute, encourage or provide instructions for a criminal offence; - Upload, post, transmit, share, store or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;  
- Upload, post, transmit, share, store or otherwise make available content that is likely to cause or damage the computer, computer system, site, server and services;  
- Interfere with or disrupt the service or servers or networks connected to the service, or disobey any requirements, procedures, policies or regulations of networks connected to the service;  
- Intentionally or unintentionally violate any applicable local, state, national or international law and any regulations having the force of law;  
- The Site BIG9 is not responsible for incorrect phone entry or incorrect selection of recharge value while recharging the prepaid mobile of the user or any other incorrect data of any available service under BIG9.  
- In using this Services, you must comply with all laws, all directions of a Regulator and reasonable directions of BIG9, you must not use, or attempt to use, the services to break any law or to miss-use another person's rights;  
- BIG9 is not responsible for problem in recharge due to faulty internet connection, electricity failure or PC system error or any kind of problem on the side of the user during recharge process.BIG9 is not liable for any damages in case of any delay in correcting any fault in any Service provided by the 'site'.  
- BIG9 is not liable for any changes in talk value by the service provider or validity period by operator. BIG9 is not liable for any problem while recharging. If the user finds a problem with the recharge value of a recharge coupon, the user will need to contact respective service provider's customer care.  
Information Technology Act & Indian Laws

The "User" agrees and undertakes to abide by the provisions of Information Technology Act and/or any other laws/rules/regulations of India. The User impliedly and expressly undertakes to submit to the jurisdiction of enforcing/statutory authorities for any violation of the IT act and other laws.
Proprietary Rights

All the Content on the Site whether text, graphics, pictures, video etc. their selection and arrangement are the proprietary property of the site, its Users or its licensors with all rights reserved. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission, is strictly prohibited and will terminate the registration granted herein.
Exclusions in Online Payment Facility

We as a Company shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the banker.  
We shall not in any way be liable for any delay, disruption or defects in the Online Payment Facility or Cash deposits or any other mediums. 
Termination

The User should agree that the Site, in its sole discretion, may terminate the account, password or use of the service, for any reason or if the Site believes that the user has violated or has acted inconsistently with the spirit of Terms of Service. The site also in its sole discretion and at any time may discontinue providing the service, with or without notice. Upon termination, user's right to use the Site immediately ceases. Further, the user must agree that the Site shall not be liable to anyone for any termination of User access to the service.
Disclaimer

This site and the contents hereof are provided "as is" and without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. The Site disclaims all warranties , express or implied , and conditions including, but not limited to, implied warranties of merchantability, fitness for particular purpose, title and non - infringement. Nor does multimedia warrant that the functions of this site or the functions contained in the materials of in this site will be interrupted or error - free, that defects will be corrected, or that this site or the server's that make the sites available are free of viruses or other harmful components. This "Site" in whole or in part, could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. User's continued use of this "Site" following the posting of any change or modification of the terms will mean the "User" to accept those changes or modifications.
Copyrights and Trademark Information

The Site's name is the property of their respective holders. The trademarks and logos may not be used in any manner without the expressed approval of all or any content featured in the site. The logos, banners and the like are trademarks of the Site. Without Site's permission, the user agrees not to display or use these in any manner.  
Site respects the intellectual property of others. The Site expects the user to do the same. If the user believes that his/her intellectual property rights have been violated please inform Site authorities immediately and provide the following information:  
a. a description of the copyright that user or owner claim has been infringed;  
b. a description where the material is located on the site;  
c. complete name, address, telephone number and email address of the owner of the copyrighted material;  
d. signature, sent electronically or physically, of the person authorized to act on behalf of the owner of the copyright;  
e. a statement by the user or owner that he/she firmly believes that the disputed use is not authorized by the copyright owner;  
f. a statement, made under penalty of perjury, that all the given information are true and accurate and that he/she is the copyright owner or the one authorized to act on behalf of the copyright owner.  
Changes to the Terms and conditions

The site may amend its terms and conditions at any time, at its sole discretion. If there is any change made in the Terms and conditions that will be notified to the User you by posting an announcement on the site so that the User is always aware of the Updating of the site from time to time. The User is responsible for regularly reviewing these Terms of Service so that you will be apprised of any changes.